United States (US) dollar
Order Confirmation
Upon placing your order, we will immediately send you an order confirmation via email. The email will provide instructions for your chosen payment method. Kindly ensure prompt payment submission for seamless order processing.
Shipping Confirmation
Once your order has completed processing and is ready for dispatch, we will send you a shipping confirmation email. This email will include a tracking number and relevant tracking website links, if applicable. It will also outline estimated delivery times. Feel free to reach out if you have any questions.
Shipping Methods
We offer EMS Fast Shipping, including an international tracking number. The shipping time is typically 10 – 14 working days worldwide. Orders will be promptly shipped upon receiving and clearing the payment. Orders above $150 are eligible for free shipping, while orders below that amount will incur a shipping fee of $35.
Reshipments are only applicable if the shipping address provided is correct.
Customs
If an incorrect address is provided, you will be charged for a replacement order, and no refunds will be issued. Please ensure the accuracy of your address at the time of order placement.
Replacement Order Charges
If you are not available to receive your parcel, and a postal notice is left for rescheduling or collection, please follow the instructions provided. Failure to do so may result in the parcel returning to us after a specific timeframe. We are not responsible for missed deliveries and will not issue refunds. For replacement, you will be charged for a new order.
Missed Deliveries
If you are not available to receive your parcel, and a postal notice is left for rescheduling or collection, please follow the instructions provided. Failure to do so may result in the parcel returning to us after a specific timeframe. We are not responsible for missed deliveries and will not issue refunds. For replacement, you will be charged for a new order.